Right of withdrawal
Our non-binding return policy
Without prejudice to your respective legal rights, we are applying the following non-binding return policy:
We bear the direct shipping costs in case of return within Germany.
We take back products you purchased from us provided they will be returned to us within 30 days after receipt of goods, they are complete and in the same condition as upon receipt.
Goods shipped between November 1 and December 31 of each year can be returned by January 31 of the following year.
This non-binding return policy does not impose any restrictions to your legal rights and therefore your right of withdrawal as stipulated below.
Instructions on cancellation
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us (scandinavian-lifestyle GmbH & Co. KG, Bahnhofstr. 4, 46282 Dorsten, Germany; email@example.com, phone +49(0) 2362-9536002, fax +49(0)2362-9536004) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or scandinavian-lifestyle GmbH & Co. KG, Bochumer Str. 96, 46282 Dorsten, Germany without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of instructions on cancellation