General terms and conditions

Overview of the general terms and conditions:

 1. Applicability
 2. Contracting party, customer service
 3. Code of Conduct
 4. Commitment clause
 5. Conclusion of contract
 6. Shipping costs
 7. Delivery and shipping provisions
 8. Payment terms
 9. Offset
10. Right of retention
11. Retention of titel
12. Right of withdrawal
13. Packaging
14. Dispute resolution
15. Contract text storage
16. Contract language

1. Applicability

For all contracts of scandinavian-lifestyle GmbH & Co. KG with consumers (§ 13 BGB), made ​​through our online store, apply these general terms and conditions (German: "AGB"). A Consumer means every natural person who enters into a legal transaction for a purpose that is outside his trade, business or profession.

2. Contracting party, customer service

The purchase contract comes off with scandinavian-lifestyle GmbH & Co. KG. More information about us can be found in the imprint. You can contact our customer service for questions and complaints under the info@scandinavian-lifestyle.de or at the telephone number +49 (0) 23 62 – 95 36 002.

3. Code of Conduct

The following Code of Conduct, we have subjected us: Trusted Shops quality criteria. Under the following URL you will find described this: www.trustedshops.eu/seal-of-approval/quality-criteria.html

4. Commitment clause

We commit ourselves to ensure that any goods whose sale is subject to age restrictions, only be delivered to authorize persons and we do not provide inappropriate content to minors.

5. Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but represents a non-binding online catalog . By clicking the order button, you place a binding order for the goods in your shopping cart. The confirmation of the order is accompanied by the acceptance of the order immediately after sending through an automated e-mail. With this e-mail confirmation of the purchase contract has been concluded.

6. Shipping costs

The shipping costs must be calculated to the specified item prices. The amount of the shipping can be found at the offers. For deliveries to non-EU countries you have additional duties, taxes and fees. For information, see, for example ec.europa.eu and for import turnover tax under auskunft.ezt-online.de and specially for Switzerland xtares.admin.ch

7. Delivery and shipping provisions

Delivery within Germany is 1-3 working days after receipt of the order, provided that all products in the order are in stock. Possible exceptions are indicated on the product detail page or arise as a result of individual payment methods (see item 8. Payment term) . For deliveries abroad we need 4-15 working days, due to the different running time of the packets.

8. Payment terms

The payment for deliveries can be done by prepayment, by credit card, via PayPal or via amazon pay. Prepayment is available in Germany and several other countries. PayPal is not available in all supplier countries. The payment options will be displayed in the shopping cart based on the supplier country:

Payment by prepayment
You will automatically receive a 3% discount on the value of goods. After completion the order we will send you an e-mail with all necessary information for your transfer. The transfer must be made in EURO. A bank transfer within Germany takes 1-2 business days for international transfers 2-4 business days. If your payment is credited to our account, your goods (if completely stock) will ship immediately.

Payment by credit card
We accept MasterCard and Visa. You have a high data protection because your personal data will only be used for the purchase process (no caching) and the data is transmitted using the latest encryption methods. Most credit cards require a second security code (3-D Secure). The credit card will be charged with completing the order. The ordered goods will (if completely stock) shipped no later than next working day.

Payment via PayPal
When you pay via PayPal, you will automatically be forwarded to your PayPal account after the order is completed. Alternatively, you can directly use the PayPal Express button to access your address data at PayPal. Your PayPal account will be charged after the order has been placed. The ordered goods will (if completely stock) shipped no later than next working day.

Payment via amazon pay
Shop quickly and easily and use information stored in your Amazon account. Pay safely without entering your shipping and billing information. They are protected by the A to Z Guarantee - like when shopping at Amazon. The amazon account will be charged after the order has been sent. The ordered goods will (if completely stock) shipped no later than next working day.

9. Offset

You have the right to offset if your counterclaims have been legally established as final and absolute or if they are beyond dispute or if they have been accepted in writing on our part.

10. Right of retention

You only have rights of retention to the extent that its counterclaims are based upon the same contractual relationship.

11. Retention of titel

The goods remain our property until full payment.

12. Right of withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us (scandinavian-lifestyle GmbH & Co. KG, Bahnhofstr. 4, 33014, Bad Driburg, Germany, email info@scandinavian-lifestyle.de, phone + 49(0) 23 62 - 95 36 002, fax + 49(0) 23 62 - 95 36 004) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

13. Packaging

Our packaging is certified in the dual system on the NOVENTIZ GmbH (NOVENTIZ GmbH, Düren Str 350, 50935 Cologne, Germany) according to § 6 paragraph 3 VerpackV.

14. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which can be found here http://ec.europa.eu/consumers/odr/
We are not obliged and unwilling to participate in a dispute resolution procedure in front of a consumer arbitration board.

15. Contract text storage

We save the contract text and send you the order data and our General Terms and Conditions by e-mail. The terms and conditions you can always view and download on this page. Your past orders can be viewed in our customer login, assuming you have created an account.

16. Contract language

The available language for the contract is German and English.

scandinavian-lifestyle GmbH & Co. KG

 
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